Singapore Airlines office in Kualalumpur Malaysia, , Address, Phone, Mail, Lost and Found, Baggage allowances, Visa requirements

Kualalumpur city Address: Singapore Airlines Limited, 10th Floor, Menara Multi-Purpose Capital Square 8, Jalan Munshi Abdullah 50100 Kuala Lumpur Malaysia

Phone: +603 2618 6333

Fax: +603 2692 1128

Email: my_feedback@singaporeair.com.sg

Operating Hours:

Monday – Friday: 8.30 am – 5.15 pm

Saturday, Sunday & Public Holidays: Closed

Kuala Lumpur Airport Office: Level 4, Main Terminal Building, Kuala Lumpur International Airport
64000 Sepang, Selangor, Malaysia


Phone: +603 8776 6425

Fax: +603 8787 4469

Email: kul_traffic@singaporeair.com.sg

Operating Hours

Monday – Friday: 7.00 am – 9.30 pm

Saturday – Sunday: 2.00 pm – 9.30 pm

Lost and Found Enquiry

Phone: +60 3 8776 5772 / 5773 (Handling Agent Contact)

Email: kul_baggage@singaporeair.com.sg

Singapore Airlines Head Quarters: Singapore Airlines, 2 Orchard Turn,#04-05 ION Orchard Singapore
238801 Singapore

Phone: +65 6223 8888

Operating Hours: 24/7

What are the queries handled by Singapore Airlines Kuala Lumpur Office?

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • PPS Club
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • KrisFlyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SilverKris Lounge
  • KrisFlyer Gold Lounge
  • Trip Insurance

1. Baggage allowances

Certain limitations and restrictions have to carry the luggage. It will be differ country to country. The luggage have check-in process and some security measurements. The thing to remember is label your all the luggages with your name and contact details.  Maximum Weight of Carry-on Luggage is15 lb/7 kg. Baggage Allowance for Economy Class passengers is 1 bag. Baggage Allowance for First/Business Class passengers is 2 bags. Excess, Overweight, Oversize Baggage Fees is applicable. For futher information about baggage allowances please contact Singapore airlines reservation office.

Phone: +65 6223 8888 (24/7)

2. Visa and Immigration requirements

Each passenger must hold a valid passport and visas to be allowed entry into each destination on the flight itinerary. We cannot be held responsible if a passenger is denied entry and/or deported by any local authority. To find out the regulations applicable to your journey, use the visa and immigration information application by the International Air Transport Association (IATA) for the most up-to-date information. You’re also encouraged to contact your local embassy or consulate to verify your visa and immigration requirements.

3. Travelling with children

Family-only offers at booking and boarding

  • Free advance standard seat selection
  • Priority boarding for families with infants and toddlers

Child-friendly entertainment

  • Movies, TV shows, music, and games for the Young Ones.
  • Stuffed toy or activity pack with seasonal items.
  • Subject to availability.

Tasty eats for young travellers

  • Child meal for Infant
  • Western meal
  • Asian meal
  • Vegetarian meal

Supporting every mother’s right to nurse in comfort

  • Bringing expressed breast milk on board
  • Baby wipes are available on board in limited quantities

Booking a ticket for your child

  • Each infant must also be accompanied by an adult who’s at least 18 years old.

Keeping your child safe and comfortable

  • Bassinet seats in Premium Economy and Economy Class are reserved for passengers with infants, on a first-come-first-served basis.
  • If you’ve purchased a separate passenger seat for a child under three years old, you may be able to bring a child car seat or harness for use on board.
  • Inflight convertible beds

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