Maxis/Hotlink sim card in Malaysia, Overview, Activation, 5G in Malaysia, Check balance, Advance payment, Bill payment details, Validity

Overview of Maxis/Hotlink sim card in Malaysia

Maxis is the leading converged solutions provider in Malaysia providing a variety of high-quality digital services encompassing voice, data, and solutions. We are passionate about bringing together the best of technology to help people, businesses and the nation to Always Be Ahead in an evolving world.

How to activate Hotlink SIM card Malaysia?

Prepaid SIM (With Mobile Number)

  • Download the Hotlink app and tap on ‘SIM Activation’.
  • Scan the barcode on your SIM card.
  • Scan your ID (MyKad, Passport, MyTentera, MyPR, MyKAS) and complete the Face ID.
  • You’ve successfully registered! Insert your SIM card to complete activation.

5G in Malaysia

The 5G Access pass gives you access to Malaysia’s new 5G network and is available for selected Hotlink Postpaid and Maxis Postpaid rate plans. To enjoy 5G with the 5G Access pass, please ensure that you are using a 5G capable device and you have a 4G LTE SIM.

To know more 5G price details please click the link:

How much to pay for sign up the Plan?

The price of Maxis Unlimited Postpaid & Fibre plan is a combination of what you are paying for existing Maxis Postpaid plans (79, 109, 139, 169, 199) and the Maxis Fibre plans (30Mbps, 100Mbps, 300Mbps, 500Mbps, 800Mbps).

How to check Maxis Malaysia balance?

You can access the following options in Easy Menu *100# menu

  • Billing info
  • Current outstanding balance
  • Unbilled amount
  • Credit limit
  • Payment history
  • My Mobile number
  • Customer Service Channel

Do I have to pay advance payment or deposit?

Existing mobile customer (who is converting existing line to Maxis Unlimited Postpaid & Fibre)

  • No advance payment or deposit required.

New sign-ups

  • If you are not an existing Maxis customer; you have to be 18 years and above and must meet our credit requirements.
  • RM300 deposit is applicable for foreigners.

Bill payment details


  • Download the Maxis app
  • Login to your account
  • Select the ‘Bills’ tab
  • Tap on ‘Pay Now’ to make payment



How to renew SIM validity?

Extending your plan validity is simple and easy.

  • Just visit the service validity recharge page on the website.
  • Choose an extension pack as per your needs.
  • Enter your contact number to confirm the mobile recharge

TO know more about KL please click the below links:

Celcom Sim Service in Malaysia

Digi SIM card for Tourist in Malaysia

Where to buy SIM card for tourist in Kuala Lumpur?


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