How to renew passport?, Online, Appointment, Where to renew passport, Fees, Address, Phone, Website

Malaysian citizens can renew their passports online or make an appointment.

Online passport renewal in Malaysia

 Renewing the passport online should be quick and easy. But an important thing to note is that once your passport is ready you have to collect in person and carry the relevant documents with you.

How to renew your passport online?

  1. Head to the MyOnline Passport portal
  2. Fill in the online application form
  3. Upload a recent passport-sized photograph
  4. Select which Passport Recipient and Issuance Office you’d like to collect your new passport from
  5. Pay the application fee with a credit or debit card.
  6. You’ll be given a date and time to collect your passport from the selected Passport Recipient and Issuance Office.
  7. Take along the required documentation on the day in order to pick up your new passport.

Note: Children over 13 (under the age of 18) can use the online application portal, with the consent of a parent or legal guardian. This person must be present and accompanying the child when collecting the passport in person.

Passport renewal by appointment in Malaysia

Not everyone can use the MyOnline Passport portal to renew their passport. If any of the following applies you must visit the counter of the passport Receiving and Issuing office in person.

  • You are a Malaysian citizen who has left the country illegally
  • Your current passport is lost, damaged or already expired
  • You are a student and are continuing to study
  • You are a child under 13 or are applying on behalf of a child under 13
  • You are a person with disabilities (OKU)
  • You receive a message saying ‘Please Refer to the Immigration Office’ when you try to apply online.
  • You are a senior citizen (over the age of 60) wanting to take advantage of the lower application fee for senior citizens.

Note: You shouldn’t need to make an appointment, as walk-in slots are available.

Documents required for renew the passport

You will need to have some official documents with you to renew your passport. Some require online application process, while others require you to prove your identity when you go to collect your new passport in person.


  • Current e-passport (a passport with a microchip)
  • Identification Card (MyKad) – you’ll need this to collect your new passport
  • Your payment receipt – this is required for collection, you’ll receive this from the system automatically after successfully submitting your application.
  • A recent passport-sized photo of yourself, taken at a professional photo studio. This must have a white background with no shadows, and you must wear dark clothing, ensuring that your face is not covered.
  • A birth certificate (for applicants under the age of 18) – this is required to collect the new passport.

Passport renewal Fees

Application Fee
Age 13-59 years old RM 200
Over 60 years ( Senior citizen) RM 100

Where to renew passport?

Address: Malaysian Immigration Department, Tingkat 1-7 Blok, 2G4, Persiaran Perdana, Presint 2, 62550 Putrajaya, Malaysia.

  Phone: 03-8000 8000 / +60 3-8880 1555

Website: webmaster@imi.govmy

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